Privacy policy
How information is collected, used and handled through Quellflow’s website and services.
Choose a topic below or expand all sections to read the complete policy.
Privacy Commitment
Quellflow is committed to protecting client, visitor, and partner information. We design AI automation, AI chatbots, Intelligent Document Processing (IDP), and business software with privacy and security in mind.
Scope
Applies to the Quellflow website, contact forms, sales communications, AI chatbot interactions, client onboarding, software solutions, APIs, and cloud-hosted services.
Information We Collect
- Contact details (name, email, phone, company)
- Business/project information
- Uploaded files and documents
- Device, browser, IP address
- Cookies and analytics
- Support communications
How We Use Information
- Respond to enquiries
- Deliver requested services
- Build AI and software solutions
- Improve products
- Customer support
- Security monitoring
- Legal compliance
AI & Document Processing
Customer data is processed only to provide contracted services. Confidential client information is not used to train public AI models unless explicitly authorized.
Cookies
We use cookies for preferences, analytics, performance, and security. Users can manage cookies through browser settings.
Information Sharing
We do not sell personal information. Data may be shared only with trusted infrastructure providers, professional advisors, or when legally required.
Security
Administrative, technical, and organizational safeguards include encrypted transmission where appropriate, role-based access, authentication, secure cloud infrastructure, logging, monitoring, and secure software development practices.
Data Retention
Information is retained only as long as necessary for business, contractual, legal, and operational purposes, then securely deleted or anonymized where practical.
Your Rights
Depending on applicable law you may request access, correction, deletion, restriction, portability, or objection to processing.
International Transfers
Where cross-border processing occurs, Quellflow applies reasonable safeguards consistent with applicable law.
Children’s Privacy
Services are intended for businesses and adults. We do not knowingly collect information from children.
Third-Party Links
External websites have their own privacy practices and policies.
Policy Updates
The policy may be updated periodically. The latest version is published on the website with the effective date.
Contact
Quellflow Website: https://quellflow.com
Email: contact@quellflow.com